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Perfil da Empresa

Teleperformance SE is no. 1 worldwide in outsourcing and corporate consulting services for customer relation management. Net sales break down by activity as follows:
  • customer experience management services (85.5%): customer information, technical assistance, customer acquisition, back-office services. The group also offers integrated services for business process management and digital transformation and high added value consulting services. Net sales are distributed by geographic region between Europe/Middle East/Africa/Asia/Pacific (36.3%) and America (47.6%);
  • specialized services (14.5%): online interpreting, visa application management and debt collection.
At the end of 2024, the group had nearly 490,000 employees in 100 countries and offers its services in over 300 languages across over 170 markets. Net sales by customer sector break down into financial services (42%), administrative and government services (35%), telecommunications (17%) and retail (6%).

Fonte: Cofisem - Última atualização: 20 Mar 2025
Principais Executivos
Chief Executive Officer Daniel Julien
Deputy CEO Thomas Mackenbrock
Deputy CEO Olivier Rigaudy
Chief Financial Officer Olivier Rigaudy
Chief Innovation Officer João Cardoso
Chief Market Officer Luciana Cemerka
Chief Business Development Eric Dupuy
Chief Operating Officer Agustin Grisanti
General Counsel Teri O’Brien
Chief Compliance Officer Teri O’Brien
Fonte: Cofisem - Última atualização: 20 Mar 2025
Números principais
Millenium 2024 2023 2022 2021 2020
Net sales 10.280 8.345 8.154 7.115 5.732
Income from ordinary activities 10.288 8.354 8.164 7.125 5.741
Operating income 1.082 998 992 869 555
Cost of financial indebtedness net 246 153 106 89 86
Equity-accounted companies contribution to income
Net profit from discontinued activities
Net income 523 592 643 557 324
Net income (Group share) 523 592 643 557 324
Fiscal year end 2024-12-31 2023-12-31 2022-12-31 2021-12-31 2020-12-31
Length of fiscal year (month) 12 12 12 12 12
Currency & Unit EUR - millions EUR - millions EUR - millions EUR - millions EUR - millions
Account Standards IFRS IFRS IFRS IFRS IFRS
Fonte: Cofisem - Última atualização: 20 Mar 2025
Informação Acionistas
Free float 71,70 %
FIL Limited 6,30 %
BlackRock Advisors, LLC 5,60 %
Norges Bank Investment Management 5,50 %
Bertelsmann SE & Co. KGaA 3,80 %
Groupe Saham 3,80 %
Daniel Julien 2,10 %
Group-owned stock 1,20 %
Fonte: Cofisem - Última atualização: 20 Mar 2025

Morada

Teleperformance SE

21-25 Rue Balzac
FR-75008 Paris
France
Número de telefone: +33 (0)1 53 83 59 00
https://www.teleperformance.com
Fonte: Cofisem - Última atualização: 20 Mar 2025

Contacto

Quy Nguyen-Ngoc
Número de telefone: 01 53 83 59 87
quy.nguyen@teleperformance.com
Fonte: Teleperformance SE - Última atualização: 20 Mar 2025