Questback Group - Q3 report and presentation

15 Nov 2022 08:00 CET

Oslo, Stockholm, 2022-11-15

Questback offers a leading SaaS solution for collecting, analyzing and acting on
customer and employee feedback. Our goal is to make companies and organizations
smarter by providing the insights they need for better decision making.

Key highlights in Q3 include:
• YoY ARR growth per end of Q3 2022 of +15%, up from +0% per end of Q3 2021
• Expansion Sales (sales to Existing Customers) growth by 111% in Q3 2022, vs
same period last year
• Achieved 73% growth in total new ARR (new ARR to new customers + new ARR to
existing customers) in Q3 2022,
vs same period last year
• Net Retention Rate, reflecting our ability to both retain and grow existing
customer base of 100% in Q3
2022 (99%)

Questback CEO, Saeid Mirzaie comments;
“Questback delivered its 9th consecutive quarter with higher year-over-year
Annual Recurring Revenue (ARR). With a great team, value-adding offerings, and
loyal customers, we achieved a Net Retention Rate (NRR) of 100 % for the first
time ever in the first quarter of the year. This positive development has
continued throughout the following quarters, which resulted in an NRR of 104 %
for the period 1 Jan – 30 Sep. In addition to generating more ARR from our
existing customer portfolio, we continue to see strong progress in our efforts
to expand our ARR through acquisition of new customers as well, with a growth of
+24 % YTD ending Q3 2022, vs same period last year. I would like to extend my
utmost gratitude to the team for all their hard work and dedication, and to all
our customers for your continued trust.”


The full report and presentation are available at https://www.questback.com/ir/

Note: All numbers, except EBITDA, are calculated using constant currency
exchange rates based on the average for year 2021 to exclude any effects of
currency exchange rate fluctuations, and excluding revenue from reseller and
brokerage agreements.

More information:
Access the news on Oslo Bors NewsWeb site

575741_QUESTBACK GROUP Q3 22 Report.pdf
575741_QUESTBACK GROUP Q3 2022 Presentation.pdf