How to activate email notifications to be informed when a file has been made available?
- Sign in on live.euronext.com
- Go to "My Data Shop"
- Go to "My Licenses" (under "My Data Shop")
- Check or uncheck the "Alerts" button
How to download files using HTTPS ?
- Sign in on live.euronext.com
- Go to "My Data Shop"
- Go to "My Files" (under "My Data Shop")
- Select and download the target file (use the search features, if needed)
How to add/remove users access to a license ?
Please contact us using the "Contact Form" available on this FAQ.
How to change the email address used for my CONNECT user ?
Please contact us using the "Contact Form" available on this FAQ.
How to get the list of licences my user has access to ?
- Sign in on live.euronext.com
- Go to "My Data Shop"
- Go to "My Licenses" (under "My Data Shop")
Where can i get the market data files specifications ?
Please refer to the client specifications here
Where can i get information on the migration project to SFTP ?
Please refer to the NDM to Data Shop migration timeline and Euronext announcements available here
When will all my files be available on Data Shop SFTP ?
Please refer to the NDM to Data Shop migration timeline and Euronext announcements available here
How to unlock my SFTP user account?
Please contact us using the "Contact Form" available on this FAQ.
Where can I find the SFTP technical specifications?
Please refer to the client specifications or the Data Shop Guide available here
How to configure the SFTP credentials used for SFTP access?
Please refer to the Data Shop Guide available here
How to change my credentials used for SFTP access?
- Sign in on live.euronext.com
- Go to "My Data Shop"
- Go to "My SFTP Settings" (under "My Data Shop")
- Choose the "Authentication Method"
- Set "Username" (optional)
- Set "Password" (mandatory for "User / Password" and "User / Password + SSH Key" autentication methods)
- Set "Public SSHKey" (mandatory for "SSHKey" and "User / Password + SSH Key" autentication methods)
- Press "Update button"
Where can I get the SFTP URLs?
Please refer to the client specifications or the Data Shop Guide available here
How to use a SSH Key to connect to SFTP?
Please refer to the Data Shop Guide available here
I do not see folders I should have access to, how this can be resolved?
Please contact us using the "Contact Form" available on this FAQ.
What is the purpose of the /CURRENT Folder visible on the SFTP?
The CURRENT folder contains the most recent file(s) delivered by Euronext
How many users can be granted with a SFTP access under a same license?
Please contact us using the "Contact Form" available on this FAQ.
I'm not able to access the SFTP with my user
Please contact us using the "Contact Form" available on this FAQ.
What is the folder named SFTP_CONNECTIVITY?
The folder SFTP_CONNECTIVITY contains a file named "datashop_connectivity_testing_20230101.xlsx" that you should download in scope of the phase 1 of the NDM to Data Shop migration